How to Sustain Customer Relationships

A meaningful customer experience builds trust, engagement, and loyalty. A poor one, on the other hand, can have an impact on your income, reputation, and brand authority. Note that 58 percent of US customers quit following or supporting a brand after a negative consumer experience.  Keeping existing consumers costs five times more than gaining new […]

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Should I Create An Online Course?

Have you ever considered creating an online course for your business as a way to share your expertise with your customers? If you’ve never considered it, now may be the best time to do so. The market for online courses has become big and profitable in recent years. In fact, the e-learning market is projected […]

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How a Podcast Can Benefit Your Brand

We’re talking about podcasts again because of the increased popularity they have —and continue to gain. There is a greater demand for high-quality, professionally produced business podcasts and despite the 2021 prediction that 112 million monthly podcast listeners will emerge, many brands are still perplexed as to why podcasting should be a part of their […]

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